Returns & Exchanges
At DND Gel, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization number.
Prepare Your Package
Carefully pack the unused gel polishes in their original packaging to ensure they are not damaged during transit back to our warehouse.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing